Support
Help with the app and the site
A person answers every email to support@parhard.com, usually within one business day.
Contact us
Email support@parhard.com. In the app, go to Settings, Support, Email support: the message carries your app version and nothing personal. Please never send a password.
Quick answers
- Lost signal mid-round? Keep scoring. Every score saves on your phone first and sends when you have signal.
- The app closed during a round? Open it again and you are back on the same hole.
- No distances on a hole? We have not mapped it yet. Stand on the green and tap Mark green.
- Friends without the app? Send the invite link. They can answer and keep score in any browser, with no password.
- Location: the app uses your precise location only during a round you started, and never in the background.
Your account
- Sign in with Apple, Google or email. Your account works in the app and on the web.
- Delete your account in the app under Settings, Account, Delete account, or on the web at /account. It takes effect right away. The privacy policy says exactly what is removed.
- Can't sign in? Email support@parhard.com from the address on the account.
Report a player or a post
Tap Report on any profile, post, comment or message, and Block to stop someone reaching you. A person reviews every report. For anything urgent, email support@parhard.com.
Wrong course info
Tell us what is wrong at support@parhard.com with the course name. We check it and update the page with the source and date.
Company
ParHard is a product of Hairy Fishes Holdings LLC. See the terms and the privacy policy.